REFUND & CANCELLATION POLICY
Transparent Cancellation & Unused Package Refund Policy
BLS Clinic Myeongdong adheres to the Consumer Dispute Resolution Standards of the Korea Fair Trade Commission regarding medical service cancellations and package refunds.
1. Before Procedure Commencement
If a paid procedure has not yet commenced and no consumable device tips or ampoules have been unsealed, a full refund of the paid amount is processed.
2. Multi-Session Package Partial Refunds
For multi-session packages, the fee for completed sessions (calculated at standard single-session rates) and any statutory cancellation fee are deducted before refunding the remaining balance.
3. Unsealed Consumables & Tax Refund Adjustment
Once a single-use Thermage/Ulthera tip or sterile injectable ampoule has been unsealed with patient consent, that consumable cannot be reused or refunded. If a VAT tax refund slip was issued, it will be voided upon refund.
4. Refund Processing Method & Timeline
Refunds are processed back to the original payment method (credit card cancellation or bank transfer). International card refunds typically take 3–10 business days depending on your card issuer.